For general inquiries, please feel free to email us directly at [email protected].
If you already have an account and need assistance with server or product-related issues, please open a ticket through our Helpdesk at https://helpdesk.mtnmedia.group.
You can also use the contact form provided below.
To ensure the fastest and most efficient response to your inquiries, we kindly request that you write to us in English or German. These are the primary languages of our team, which allows for much better communication and quicker resolution. While we will do our best to translate questions in other languages, this may lead to longer response times.
When contacting us about your order or account/product access, please always include your order or transaction number. This helps us provide you with quick and accurate support!